SeenMode Digital Media
Effective Date: 01/01/2025
At SeenMode Digital Media, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and share your information when you use our website, WhatsApp API software, or make payments through our platform.
By using our services, you consent to the data practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Full Name
Email Address
Phone Number
Business Name (if applicable)
Billing/Shipping Address
b. Technical Information
IP Address
Device Type
Browser Type
Usage and interaction data within our software or website
c. Payment Information
Payment method details (e.g., UPI, credit/debit card, bank transfer)
Transaction IDs and timestamps
Note: We do not store your complete payment details. All transactions are securely processed through third-party payment gateways.
2. How We Use Your Information
We use your information to:
Provide access to our WhatsApp API software
Process and confirm online payments
Deliver customer support and technical assistance
Send important updates, invoices, or service alerts
Improve our services, website performance, and user experience
3. Payment Security
We take payment security seriously. All online transactions are processed through secure, PCI-compliant third-party payment gateways (such as Razorpay, Paytm, Stripe, etc.).
We do not store or access your card numbers, CVV, or sensitive banking details directly. Our payment partners use advanced encryption to ensure your financial data is protected.
4. Data Sharing & Disclosure
We do not sell or rent your personal information to third parties. However, we may share your data in the following cases:
With trusted partners and service providers (e.g., hosting providers, payment processors) only as necessary for service delivery
To comply with legal obligations or government requests
To enforce our Terms and Conditions or protect our rights and safety
5. Cookies & Tracking
We may use cookies and similar tracking technologies to improve user experience, monitor website performance, and understand visitor behavior. You can control cookie settings through your browser preferences.
6. Data Retention
We retain your personal information only as long as needed for legitimate business purposes, legal compliance, and service delivery. Upon request, we can delete your data from our system.
7. Your Rights
You have the right to:
Request access to your personal data
Ask us to correct inaccurate information
Request deletion of your data (where applicable)
Opt-out of marketing or promotional messages
To exercise your rights, contact us at [Insert Email Address].
8. Third-Party Links
Our website or software may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to read their policies before sharing any personal information.
9. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal data from minors. If we discover such data has been collected, we will delete it immediately.
10. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page, and you will be notified via email or our platform if the changes are significant.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us at:
📧 Email: info@seenmode.com
📱 WhatsApp: +96871845813
🌐 Website: www.seenmode.com