Privacy Policy

📜 Privacy Policy Effective Date: 21 July 2025 Website: www.seenmode.pro At Seenmode.pro, we value your privacy and are committed to protecting your personal information. 1. What Information We Collect When you use our services, we may collect: Name and company name Email address Phone number (including WhatsApp number) Payment details (only through secure payment gateways) Messages or support queries IP address and browser/device data 2. How We Use Your Information We use your data to: Set up and manage your WhatsApp API account Respond to support requests Improve our services Send important updates (not spam) Comply with legal or regulatory requirements 3. How We Store and Protect Your Data We store your data securely in encrypted databases Access is limited to authorized team members only We never sell or share your personal data with third parties 4. Third-Party Services We work with trusted platforms like: Meta (Facebook & WhatsApp) Google (for Sheets integration) Secure payment gateways (e.g., Stripe, PayPal) They may have their own privacy policies. Please review them directly. 5. Your Rights You have the right to: Access the data we store about you Request correction or deletion Ask us to stop contacting you To request this, email us at: info@seenmode.pro 6. Cookies We may use cookies to improve your experience. You can choose to disable cookies in your browser settings. 7. Policy Updates We may update this policy when needed. You will be notified via email or through our website. 📞 Contact Us 📧 Email: info@seenmode.pro 📍 Address: Al Mawaleh North, Muscat, Oman 💰 Refund Policy Effective Date: 21 July 2025 Website: www.seenmode.pro 1. General Policy At Seenmode.pro, we aim to provide high-quality digital services. However, due to the nature of our services, we follow this strict refund policy. 2. Non-Refundable Services The following are non-refundable: WhatsApp API setup fees One-time integration or development fees Monthly/Yearly subscription fees after work starts Domain, hosting, or 3rd party license costs paid on your behalf 3. Refund Eligibility Refunds may be considered only if: You request within 3 days of payment The service was not started or delivered There is a verified issue caused solely by Seenmode.pro 4. How to Request a Refund To request a refund: Send an email to info@seenmode.pro Include your invoice, payment date, and reason for refund We will respond within 3 business days 5. Refund Method If approved, the refund will be processed via the original payment method within 7–10 working days. 6. Policy Changes We may update this policy without prior notice. The latest version will always be available on our website.